From Vision To Action

GITN is commissioned by the Government to turn the vision of an e-Government into reality. GITN Sdn. Berhad (GSB) is the official network provider for the e-Government and we have a comprehensive range of infrastructure, hardware and software aimed to help enhance, improve and integrate your organization into the e-Government.

GSB has now developed its network infrastructure nationwide, and our services are currently being used by various government agencies. We are proud of being a vehicle for change in the national aspiration to become a developed nation by the year 2020.

CEO's Message

Assalamualaikum w.b.t. and best wishes,

The need to transform the government administrative machinery through the implementation of the Electronic Government (e-Government) led to the establishment of GSB. Since its incorporation in March 1996, GSB have been providing network to the government in line with its vision in making e-Government a reality. For a decade, we have worked closely with our corporate clients to develop the nationwide network infrastructure that enables electronic transfer and sharing of information across government agencies, thereby enhancing the efficiency of service to the citizens at large.

At GSB, we will continue gauging our role as provider of higher quality product offerings and services in meeting complete customer satisfaction. Hence, with the introduction of our new corporate website, GSB is looking forward to improve our services and strengthen our role as the network provider in the public sector. Through this website, our activities and initiatives will be conveyed via the World Wide Web to ensure accurate and updated information is readily available to all government agencies. It is designed exclusively for visitors to explore all kinds of information related to our products and services, corporate events and so much more. I sincerely hope that the dissemination of information via our webpage will serve its purpose as main source of reference that is interactive, user-friendly and able to provide our customers with information from a problem-solutions angle. Finally, I would like to take this opportunity to thank everyone involved directly or indirectly in the development and implementation of GITN and enjoy surfing the all new GSB's website.

Warm Regards,

DATUK WIZAN ABDUL GHANI
Chief Executive Officer
GITN Sdn. Berhad (GSB)

Our Profile

The Government Integrated Telecommunications Network (GITN) is a network infrastructure to facilitate electronic flow of information for intra- and inter-government agencies, thereby enhancing the delivery of public services. In October 1995, the Cabinet approved the implementation of GITN to provide network and common services to the government agencies, on a privatisation basis. GITN Sdn. Berhad (GSB) has since been incorporated in March 1996 to undertake the GITN implementation. At the same time the government formed the GITN Steering Committee to set the direction and oversee its implementation. In May 1997, the Ministry of Energy, Water and Communications (formerly known as Ministry of Energy, Communications and Multimedia) awarded the Value Added Network Operating License to GSB.

Today, with the e-Government initiative in place, Malaysians are assured of speedy, efficient and reliable delivery of services. Old processes and systems that are too slow and no longer practical for a thriving economy in this modern age are replaced by high-end and state-of-the-art technologies. This is made possible by the comprehensive range of infrastructure, hardware and software available at GSB.

Vision

To Be A Preferred ICT Solution Provider In The Public Sector, Underpinning The National ICT Agenda.

Mission

GITN Is Committed To Deliver Managed Network And Value Added Services Through Technological, Operational Excellence And Highly Skilled Personnel In Meeting Total Customer Satisfaction.

Board Of Directors

  1. Y.Bhg. Datuk Dr. Halim Shafie (Chairman)
  2. Y.Bhg. Dato' Sri Zamzamzairani Mohd Isa (Deputy Chairman)
  3. Y.Bhg. Dato' Sri Kamaruddin Siaraf
  4. Y.Bhg. Dato' Mohamad Zabidi Zainal
  5. Y.Bhg. Dato' Kairul Annuar Mohamed Zamzam
  6. Y.Bhg. Datuk Bazlan Osman (Alternate Director to Y.Bhg. Dato' Zamzamzairani Mohd Isa)
  7. Y.Bhg. Dato' Dr. Mohd Ali Mohammad Nor (Alternate Director to Y. Bhg. Datuk Wira Kamaruddin Siaraf)
  8. En. Mohd Shahar Yope @ Yahya

Management Team

  1. Datuk Wizan bin Abdul Ghani (Chief Executive Officer)
  2. Encik Mohd Shah bin Sarpin (Chief Financial Officer)
  3. Encik Mohamed Puhad bin Mohamed Liza (Director of Sales)
  4. Puan Jamilah binti Husain (Head, PMO & Quality Management)
  5. Encik Mohamed Azni bin Kamaruddin (Director of Network Services)
  6. Encik Rusdy Md Yusof (Director of Project Management)
  7. Encik Adanan bin Ishak (Director of Products)
  8. Encik Muhamad bin Mat Zain (Head, Human Capital Management)

Core Services

The network services provided by GSB utilise private Internet Protocol Virtual Private Network (IPVPN) technology developed on the latest network solutions standard for government agencies. It is designed as a private IPVPN network with huge backband bandwidth, i.e. 100 Gbps and nationwide access nodes based on Multi Protocol Label Switching (MPLS) technology.

Value Added Services

The products and services provided by GSB goes beyond the network connectivity offerings.

Frequently Asked Questions

What are GITN and GSB?

GITN is the acronym of Government Integrated Telecommunications Network, which is a network infrastructure to facilitate electronic flow of information for intra and inter-government agencies.

GITN Sdn. Berhad, formally known as GSB was incorporated on 13 March 1996 as a single purpose company to undertake the implementation of the GITN.

Is GSB one of government agencies in Malaysia?

No, GSB is a wholly owned subsidiary of Telekom Malaysia Berhad (TM).

Are the services provided by GSB offered to the public or overseas market as well?

Not at this moment. Currently, GSB only offers its products and services to government agencies in Malaysia.

If I would like to become a vendor for GSB, what should I do?

Please refer to tender advertisement published in local newspapers. All vendors must register their company with Telekom Malaysia Berhad (TM). Upon receiving Vendor Registration Certificate from TM, submit a copy of the certificate and your company's profile to us (attention to Procurement Manager, GSB).

Where can I get more information about GSB and how do I lodge report or complaint on any of GSB's products or services?

For any enquiry, please contact our Network Operation Centre (NOC) at 1300-88-2888 or email at helpdesk@gitn.com.my

FAQ about EG*Net

What are GSB's responsibilities for the e-Government?

GSB is responsible to provide managed network connectivity and managed security services to all government agencies that are implementing the e-Government application nationwide.

What are the services being offered to the government?

Complete list of services can be found in the 'Our Services' section.

What technology is being used for EG*Net?

The network services provided by GSB utilise private Internet Protocol Virtual Private Network (IPVPN) technology developed on the latest network solutions standard for government agencies.

What is the current bandwidth being offered by GSB?

GITN IPVPN offers various ranges of bandwidth required by customer from the lowest bandwidth of 64Kbps up to the highest bandwidth of 155Mbps end-to-end. GITN IPVPN is designed with huge backbone bandwidth, i.e. 10 Gbps and nationwide access node. It is based on Multi Protocol Label Switching (MPLS) technology, which provides the following features:

  • Flexibility, connectivity and scalability of IP with the privacy and Quality of Services (QoS) of Frame Relay (FR) and Asynchronous Transfer Mode (ATM).
  • Network services delivered over routed network, service decisions are made at provider edge and switches without requiring intermediate pre-processing.
  • Eliminates complex protocol translation previously required with FR and ATM.

Complex Private Virtual Circuit (PVC)/Soft Virtual Circuit (SVC) meshes are no longer needed; sophisticated traffic-engineering methods are used to select predetermined paths.

What are the advantages of GITN IPVPN provided by GSB?

GITN IPVPN completely manages and controls on-the-speed and quality of services. It has any-to-any connection and dynamic connection on demand with flexible access methodology i.e. x Digital Subscriber Line (xDSL), Wireless, Very Small Aperture Terminal (VSAT) and FR. Thus, GITN IPVPN secures remote access for agencies' Intranet with built-in security features and traffic prioritisation capabilities that offer cost effective networking solution.

Why should government agencies apply for GITN?

Government agencies should apply for GITN because GITN is a dedicated network that is solely developed for government agencies. Besides, GITN architecture has built-in redundancy to avoid any single point of failure and also has nationwide coverage with more than 140 nodes; using private IP address which secures VPN network. Featuring integrated network-based firewall and security protection for Internet network, its complexity of IP routing and IP QoS will be handled by provider, with 24x7 real-time network monitoring and management through centralised Network Operation Centre (NOC). Moreover, GITN is an end-to-end network with security solution; providing the government agencies with a simple network design with scaleable solutions.

Join Us

At GSB, there is always a possibility to transforming knowledge into experience. If you are ready to accept the e-Government challenges, be part of our team!

Please apply for an opening at TM Career or send your resume to:

Head
Human Capital Management
GITN Sdn. Berhad
Level 31, Menara TM
Jalan Pantai Baharu
50672 Kuala Lumpur

Tel: (603) 2245 0000
Fax: (603) 2240 0709

Contact Us

HQ

GITN Sdn. Berhad
Level 31, Menara TM
Jalan Pantai Baharu
50672 Kuala Lumpur (view map)

Tel: (603) 2245 0000
Fax: (603) 2240 0709
E-mail: marketing@gitn.com.my

Helpdesk (NOC)

Network Operation Centre
GITN Sdn. Berhad
2nd Floor, TM IT Complex
3300 Lingkaran Usahawan 1 Timur
63000 Cyberjaya, Selangor (view map)

Tel: 1300-88-2888
Fax: (603) 8319 4775

Public Key Infrastructure (PKI) Unit

GITN Sdn. Berhad
Level 27, Menara TM Annexe 2
Jalan Pantai Jaya
59200 Kuala Lumpur (view map)

Tel: 1300-88-2888
Fax: (603) 8319 4775

Regional Support Staffs

Contact details (click to view)

Regional Support (RGS)

Kedah/Perlis

GITN Sdn. Berhad
Tingkat 3, Kompleks TM
Jalan Kolam Air
05672 Alor Star
Kedah

Tel: (604) 735 3017
Fax: (604) 735 6017

Pulau Pinang

GITN Sdn. Berhad
Tingkat 3, Ibusawat TM
Jalan Bagan Luar
12000 Butterworth
Pulau Pinang

Tel: (604) 310 7317 / 310 7318 / 380 9112
Fax: (604) 324 1839

Perak

GITN Sdn. Berhad
Tingkat 3, Ibusawat TM Kuala Kangsar
Jalan Raja Chulan
33000 Kuala Kangsar
Perak

Tel: (605) 777 3110 / 776 2911
Fax: (605) 776 2911

Kelantan

GITN Sdn. Berhad
Bangunan Ibusawat TM Kubang Kerian
Jalan Wakaf Stan, Kubang Kerian
15100 Kota Bharu
Kelantan

Tel: (609) 766 7101/02/03
Fax: (609) 764 5423

Terengganu

GITN Sdn. Berhad
Tingkat 3B, Kompleks Telekom Medan Jaya
20990 Marang
Terengganu

Tel: (609) 617 0743
Fax: (609) 617 6630

Pahang

GITN Sdn. Berhad
Tingkat 1, Bangunan Radio Depot
Ibusawat TM Teruntum
25100 Kuantan
Pahang

Tel: (609) 517 9028
Fax: (609) 514 9012

Johor

GITN Sdn. Berhad
Unit 3, Tingkat 4
Ibusawat TM JB
Jalan Abdullah Ibrahim
80672 Johor Bahru
Johor

Tel: (607) 222 1478
Fax: (607) 222 1477

Melaka

GITN Sdn. Berhad
Level 14, Menara TM Melaka
No. 2, Jalan Wisma Negeri
MITC
75450 Ayer Keroh
Melaka

Tel: (606) 232 9960
Fax: (606) 232 4973

Negeri Sembilan

GITN Sdn. Berhad
Tingkat 3, Ibusawat TM Senawang
Taman Marida
70450 Senawang
Negeri Sembilan

Tel: (606) 677 6053
Fax: (606) 677 6053

Sabah

GITN Sdn. Berhad
Tingkat Bawah, Bangunan WCI
Telekom Malaysia Berhad
Jalan Tunku Abd Rahman
88672 Kota Kinabalu
Sabah

Tel: (6088) 212 107
Fax: (6088) 212 452

Sarawak

GITN Sdn. Berhad
Tingkat 3, Bangunan TM100
Telekom Malaysia Berhad
Jalan Simpang Tiga
93672 Kuching
Sarawak

Tel: (6082) 254 087
Fax: (6082) 254 087

Selangor & Kuala Lumpur

GITN Sdn. Berhad
Tingkat 2, TM IT Complex
3300 Lingkaran Usahawan 1 Timur
63000 Cyberjaya
Selangor

Tel: (603) 8314 3845
Fax: (603) 8319 4775